Cancellation and Amendment Policy :
As Yellowstone tours are likely to be sold out, we will reserve bus seats once you make reservation. Any amendment will be assessed with $30.00 amendment fee. Change customer names, add/minus the number of customers or rooms are not allowed within 32 days prior to the dearture date.
10% of tour fee will not be refunded, if cancel within 34 or more days prior to the departure date.
30% of the tour fee will not be refunded, if cancel within 18-33 days prior to the departure date.
50% penalty of the tour fee will not be refunded, if cancel within 11-17 days prior to the departure date.
Within 10 days(working day) prior to departure or cancel/change on trip: No refund
To make your travel more convenient, we suggest you book your tour one month prior to the departure date during the holiday season (New Year/Christmas).
According to the legal requirements of the destination, smoking is prohibited on the bus during the tour. This also applies to hotel rooms. Violations are fined $300.00 or more (please refer to the hotel rules). Customers are responsible for paying fines and penalties.
Depending on your arrival time, your hotel room may not be available until the afternoon. Most hotels allow check-in between 1:00pm-3:00pm, however some charge a fee for early check-in. Please check at the hotel desk to see if you may store your luggage at the hotel if you wish to explore the city on your own before check-in.
Please Note:
1. Guests are not allowed to use a CITY PASS and admission ticket purchased by themselves to join the sightseeing attractions included in this tour.
2. Guests who do use a CITY PASS or admission ticket purchased by themselves, will not be offered the transportation service for that day, and will possible need to pay a penalty fee. Please consult your tour guide for details.
ToursInsider reserves the rights to adjust the itinerary, if the attractions are closed during holidays or due to weather. The final itinerary is subject to reconfirmation. Please check more details of the itinerary with your guide during the trip.
Language: This tour is escorted by a professional bilingual tour guide and/or driver guide (English/Chinese). Tours and/or languages may be combined to operate this tour depending on the number of passengers who have booked a particular departure.
Bus Arrangement: Passengers on the same reservation will be arranged on the same bus unless stated otherwise. If you wish to be on the same bus as another party /an existing reservation, please note your request with the reservation number in the comment section on the checkout page or notify us at least 24 hours prior to tour departure.
ToursInsider cooperates with top local area tour operators and ensures the best quality of services to all travelers. We provide tour coaches that all are insured with a liability insurance coverage from $5,000,000 to $10,000,000 to make sure that your trips are safer and more enjoyable.
Please do NOT take pictures on the stairway, bring a camera tripod, or climbing on the walls when visiting Antelope Canyon. Make sure to always follow the Native American guide and obey their instructions. Customers who do not comply with these rules will be sent back to bus without refund.
The time we mentioned in the itinerary is for reference only. Please refer to your guide on tour for the actual arrangement. The visiting order and duration might be changed according to actual and practical situation for better service.
This tour/activity is overseen by a select local operator in the region. Upon booking your tour or activity and after receiving confirmation, you will be issued an e-ticket detailing the local operator's name and contact information. If you require assistance finding a specific tour, please contact us for more information.
If any of the attractions are closed due to Covid-19, the guide will arrange the itinerary based on the actual situation on the tour date. Please understand. Thanks.
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